Install OTRS 2.4 on Ubuntu 10.04 LTS Server

First you need to install LAMP on Ubuntu.

There are only two steps to install OTRS.

Step 1: From the console as root, run:
root@srv1:~# apt-get install libapache2-mod-perl2-dev

Step 2: root@srv1:~# apt-get install otrs2

If you forget to do Step 1, you will encounter an error ...

"dpkg: error processing otrs2 (--configure):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
otrs2
E: Sub-process /usr/bin/dpkg returned an error code (1)"

Run the following to fix the error:
root@srv1:~# apt-get install libapache2-mod-perl2-dev

Then purge the otrs install:
root@srv1:~# apt-get purge otrs2

And finally install again otrs
root@srv1:~# apt-get install otrs2

Once the installation is completed, Login to the website of OTRS:
http://[ip address of OTRS Server]/otrs

Username: root@localhost
Password: root

Getting Midnight Commander line drawing to work with PuTTY

When using Midnight Commander with the default settings of PuTTY connected to my Ubuntu Linux machine the line drawing characters are all messed up.

After some experimentation it turns out that to fix it all you have to do is change your character set in PuTTY to UTF-8 and the problem is fixed. To do this open up the PuTTY settings and go to Window->Translation->Received data assumed to be in which character set: and change it to UTF-8.

After making this change you might have to force a redraw of the mc screen to show the new line drawing characters:

Also not that some fonts might not have the line drawing characters available. The fonts I know work is Courier New and Lucida Console. To change your font go to Window->Appearance, Font settings and click the Change button.

For reference, I was using using Midnight Commander 4.6.2 running on Ubuntu 8.04 and using PuTTY 0.60

Open Source Systems

Here are a list of PHP based Content Management System (CMS):

• Concrete5
• Drupal
• Joomla
• Alfresco

Cloud Database

• Cassandra

Development Environment

• Vagrant

Virtual Appliance:

• TurnKey Linux

System Tools

• Sysdig

VOIP Systems

• Asterisk
• FreeSwitch
• Kamailio

Open Source Helpdesk Ticketing Systems

Here is a link to the Open Source Helpdesk Ticketing Systems - Trellis Desk

Vmware Free Backup Utility

Veeam Fast SCP is a free utility to backup ESX and ESXi servers.
You can download the tool at http://www.veeam.com/vmware-esxi-fastscp.html

Cisco Graphical Network Simulator

To simulate a network, I came across a Graphical Network Simulator found at GNS3.net
There is a short tutorial on Youtube on how to setup GNS3 that can be found at 

• http://www.youtube.com/watch?v=5s1LHNUtzns
• https://www.youtube.com/watch?v=5-1KOCiLw-c

You will need Cisco IOS Images to run GNS3, that you can download at:

• http://sobek.su/Cisco/IOS/
• http://thepiratebay.org/torrent/4409592/Cisco.IOS.Monster.Collection.2008

Video Editing Tools

I got our on site video for our wedding last July 11, 2009 from NICE Print.
I was so eager to put the video on Youtube.

First I needed to convert the video. It was in DVD .vob format and I needed .mp4.
I downloaded WinX DVD Ripper. Awsome tool.

Second, I needed to edit the video to crop the dark margins on top and below the video. It was in widescreen format. I then downloaded iWisoft Free Video Editor

With these two tools you can rip your dvds and edit\crop them as you wish to put on youtube.